We also have an optional automatic mail-order delivery program under which we will automatically fill all new prescriptions your health care provider sends to us, as well as refills for prescriptions that have already been filled but are running out. This is not a complete list. trailer For more information contact the plan or read the Meridian Member Handbook. The call is free. Member Request for Reimbursement (PDF) Mandatory Training Attestation (PDF) Mandatory Training Attestation (PDF) Preventive Care (HEDIS) (PDF) Annual Care for Older Adults (COA) Form (PDF) Breast Cancer Screening Exclusion Form (PDF) Colorectal Cancer Screening Exclusion Form (PDF) Diabetes Exclusion Form (PDF) Meridian Catching a Breath Complex Case Management Flu Outreach Opioids 2021 Member Handbook Illinois Counties: Cook, DuPage, Kane, Kankakee, Lake, Will . You are leaving this website to go to a website managed by a contracted company, which provides service on our behalf. 0000072727 00000 n For example, we may not approve your providers request for a certain drug. Representatives are available Monday-Friday, 8 a.m. to 8 p.m. to assist you. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.il@mhplan.com. You are now able to view your health information from a third-party app on a mobile device or PC! You will need Adobe Reader to open PDFs on this site. ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. When you go to file, youll want to write when and where the incident took place, and what happened. %%EOF The right care for you. Open Enrollment 6. fm.formularynavigator.com,medicare.entrykeyid.com,member.membersecurelogin.com,mmp.ilmeridian.com,findaprovider.mmp.ilmeridian.com,provider.mmp.mimeridian.com, Prior Authorization, Step Therapy and Quantity Limits, Coverage Determinations and Redeterminations for Drugs, 2022 Annual Notice of Changes - English (PDF), 2022 Notificacion Anual de Cambios - Spanish (PDF), 2023 Annual Notice of Changes - English (PDF), 2023 Notificacion Anual de Cambios - Spanish (PDF), Language Assistance & Notice of Nondiscrimination, What is covered, including health care services, behavioral health coverage, prescription drug coverage, How to get the care you need, including the rules you must follow, Your rights and responsibilities as a member of our plan. All Rights Reserved. For more information contact the plan or read the Meridian Member Handbook. providerhelp.IL@mhplan.com, The Interoperability and Patient Access Rule. 0000002177 00000 n fm.formularynavigator.com,medicare.entrykeyid.com,member.membersecurelogin.com,mmp.ilmeridian.com,findaprovider.mmp.ilmeridian.com,provider.mmp.mimeridian.com, Prior Authorization, Step Therapy and Quantity Limits, Coverage Determinations and Redeterminations for Drugs, 2022 IL Prior Authorization Fax Submission Forms - Inpatient (PDF), 2022 IL Prior Authorization Fax Submission Forms - Outpatient (PDF), 2020 MeridianComplete Authorization Lookup (PDF), Behavioral Health Discharge Transition of Care Form (PDF), HealthHelp and eviCore Provider Notification (PDF), Primary Care Provider Reassignment Form (PDF), Annual Care for Older Adults (COA) Form (PDF), Breast Cancer Screening Exclusion Form (PDF), Colorectal Cancer Screening Exclusion Form (PDF), Timely Submission of Encounter Data by Medicare-Medicaid Plans (MMPs) to CMS (PDF), Prohibition Billing Dually Eligible Individuals Enrolled in the Qualified Medicare Beneficiary (QMB) Program (PDF), Part D Coverage Determination Request Form (PDF), Part D Redetermination Request Form (PDF), Hospice Information for Medicare Part D plans (PDF), 2021 IL Prior Authorization Fax Submission Forms - Inpatient (PDF), 2021 IL Prior Authorization Fax Submission Forms - Outpatient (PDF), Partnership for Quality (P4Q Program) (PDF), Language Assistance & Notice of Nondiscrimination. It will also explain our responsibilities to you, as well as outline the following details: This site contains various Meridian Medicare-Medicaid Plan (MMP) links and resources. (los usuarios de TTY deben llamar al 711), lunes a domingo, de 8 a.m. a 8 p.m. La llamada es gratuita. This way, we can connect you with the right care. 2022 Provider Manual (PDF) Meridian Provider Manual Errata Sheet (PDF) Documents and Forms Medical Referrals & Authorizations Pharmacy Billing Mandatory Training Attestation Call Member Services if youd like paper copies of any of these documents. We are excited to share that MeridianCare, a WellCare company, is changing its name to WellCare, effective January 1, 2020! 0000001708 00000 n The benefit information is a brief summary, not a complete description of benefits. <<0B5A082EC79D7049BD46C1656B63CA22>]/Prev 539953>> The call is free. Other pharmacies/physicians/providers are available in our network. Representatives are available Monday-Friday, 8 a.m. to 8 p.m. to assist you. 0000002131 00000 n Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. We want you to be happy with the treatment and services you get from Meridian and our providers. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.il@mhplan.com. Don't forget to call your local HFS oce and Meridian Member Services with your new address. Your call will be returned within the next business day. Su llamada ser devuelta dentro del siguiente da hbil. Under our plan, you will have one card for your Medicare and Medicaid services, including long-term services and supports and prescriptions. On weekends and on state or federal holidays, you may be asked to leave a message. h|kPQevkmNRIDrDI-)Vw*DYS7cgcr!349g3. All Rights Reserved. For a more comprehensive description of the plan benefits, please refer to your Member Handbook. Meridian Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. On weekends and on state or federal holidays, you may be asked to leave a message. You can join our Start Smart for Your Baby program. On weekends and on state or federal holidays, you may be asked to leave a message. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.il@mhplan.com. For more information, call MeridianComplete Member Services or read the MeridianComplete Member Handbook. We are excited to share that MeridianCare, a WellCare company, is changing its name to WellCare, effective January 1, 2020! With our Medicare-Medicaid Plan (MMP) youre getting: An assigned care manager to help answer questions and coordinate your care. Check out the Interoperability page to learn more. Other pharmacies/physicians/providers are available in our network. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.mi@mhplan.com. Want a paper copy? Out-of-network/non-contracted providers are under no obligation to treat Meridian members, except in emergency situations. %%EOF 0000047422 00000 n Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. Copyright 2023 Meridian All Rights Reserved. // ]]>. providerhelp.IL@mhplan.com. 0000068208 00000 n Be sure to read your Meridian Member Handbook and keep it handy. The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. 2500 0 obj <>stream For more information, or to find out how to get enrolled, please contact Meridian at 888-437-0606. Other pharmacies/physicians/providers are available in our network. View your Provider Manual, important plan information and more. hbbd``b`R@AH&="> $ $= @+D C[} "Fod(AE+ ILLINOIS MEMBER HANDBOOK ILLINOIS MEMBER HANDBOOK EFFECTIVE DATE: July 1, 2021 MEMBER SERVICES: 866-821-2308 TTY/TDD: 711 ilmeridian.com ILLINOIS MLTSS 1 Welcome to MeridianHealth Managed Long Term Services and Supports (MLTSS) Welcome to MeridianHealth (Meridian)! It outlines services and benefits that areand are notcovered. Call, Usted puede obtener gratuitamente este documento en espaol o hablar con alguien sobre esta informacin en otros idiomas. Monday-Friday, 7:00 a.m. to 5:30 p.m. (TTY: 711) Ser vice area . Moving? On this page, youll learn more about your Member Handbook and some important forms that can help you understand your plan and get the care you need. The benefit information is a brief summary, not a complete description of benefits. This is not a complete list. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. You will need Adobe Reader to open PDFs on this site. Download the Member Handbook (PDF). If you wish to stay on this website, please click Cancel. You are leaving this website to go to a website managed by a contracted company, which provides service on our behalf. Making healthcare decisions can be tough--who to see for care, what to ask, when to go. The call is free. 0000002220 00000 n Los representantes estn disponibles para ayudarle de lunes a viernes de 8 a.m. a 8 p.m. Los fines de semana y los das feriados estatales o federales, es posible que se le solicite que deje un mensaje. 2023 HFS sends paperwork in the mail that you need to renew your Medicaid coverage. MeridianComplete is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. // endobj It will also explain our responsibilities to you, as well as outline the following details: Copays for prescription drugs may vary based on the level of Extra Help you receive. Provider Network 6 Starting January 1, 2018, the Illinois Medicaid Managed Care Program is expanding to include all Meridian is for people eligible for both Medicaid and Medicare. The handbook will explain your rights, benefits, and responsibilities as a member of MeridianComplete. For certain kinds of drugs, you can use the plans network mail-order services. Your Member Handbook is a great resource if you have any questions or just want to learn more about your coverage. You are leaving this website to go to a website managed by a contracted company, which provides service on our behalf. Meridian Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. You can make an appeal if you disagree with our verdict. If you are using a Meridian provider, you will not have to pay a plan premium, deductible, or copay. MeridianHealth is now Meridian! 0000046799 00000 n 1-855-580-1689 (TTY 711) You've got questions and we've got answers. %PDF-1.4 % window.location.replace("https://mmp.ilmeridian.com/member/benefits-coverage/whats-covered/member-handbook.html"); You can get this document for free in other formats, such as large print, braille, or audio. Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. 0000068680 00000 n Learn more about how being a Meridian provider benefits you. You can enroll in Meridian by contacting Client Enrollment Services for the Illinois Department of Healthcare and Family Services at 1-877-912-8880 (TTY 1-866-565-8576), Mondaythrough Friday from 8 a.m. to 7 p.m. Call MeridianComplete at 1-855-323-4578 (TTY users should call 711), 8 a.m to 8 p.m., seven days a week. 0000067553 00000 n It will also explain our responsibilities to you, as well as outline the following details: The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes that occurred from one year to the next. 0000046966 00000 n The Member Handbook, along with your enrollment form, serves as Meridian Medicare-Medicaid Plan's (MMP) contract with you. Call 1-855-580-1689 (TTY: 711). 0000025639 00000 n 0000040481 00000 n Monday-Friday, 8 a.m. to 5 p.m. CST On weekends and on state or federal holidays, The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. Material ID:H6080_WEBSITE_2023_Accepted_09282022. Meridian Member Services . The Member Handbook, along with your enrollment form, serves as MeridianCompletes contract with you. JB Pritzker, Governor Theresa Eagleson, Director. With HealthChoice Illinois, you have a health plan partner to turn to for help. If your address changes, let us know. member.ILmeridian.com. With HealthChoice Illinois, you have a health plan partner to turn to for help. 2390 0 obj <>/Filter/FlateDecode/ID[]/Index[2369 132]/Info 2368 0 R/Length 109/Prev 879097/Root 2370 0 R/Size 2501/Type/XRef/W[1 2 1]>>stream 199 0 obj <>stream Each link will open a new window and is either a PDF or a website. Meridian covers all counties in Illinois. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. Report an address update to HFS online. Each link will open a new window and is either a PDF or a website. This is not a complete list. Material ID:H6080_WEBSITE_2023_Accepted_09282022. Your call will be returned within the next business day. Looking for your plan home page or interested in becoming a member? You can also visit the Illinois Client Enrollment Services website. Los representantes estn disponibles para ayudarle de lunes a viernes de 8 a.m. a 8 p.m. Los fines de semana y los das feriados estatales o federales, es posible que se le solicite que deje un mensaje. 0000041209 00000 n La llamada es gratis. MeridianComplete (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Michigan Medicaid to provide benefits of both programs to enrollees. The Personal Wellness Assessment is a short form about you and your health journey. You will need Adobe Reader to open PDFs on this site. For more information contact the plan or read the MeridianComplete Member Handbook. Understanding the ins and outs of your health plan can be difficult. It also explains how to find care and how to earn rewards. The benefit information is a brief summary, not a complete description of benefits. The benefit information is a brief summary, not a complete description of benefits. Your handbook is full of important information about your health care and Meridian. For a more comprehensive description of the plan benefits, please refer to your Member Handbook which can also be found on this page. Llame al 1-855-580-1689 (los usuarios de TTY deben llamar al 711). Representatives are available Monday-Friday, 8 a.m. to 8 p.m. to assist you. Other pharmacies/physicians/providers are available in our network. View our Frequently Asked Questions page. It looks like your browser does not have JavaScript enabled. If you need help finding a network provider and/or pharmacy, please call 1-855-323-4578 (TTY 711) or visit mmp.mimeridian.com to access our online searchable directory. Usually a mail-order pharmacy order will get to you in no more than 5 days. A grievance is a complaint about a provider or about the quality of care or services you received. %PDF-1.7 % At the right time and place. Important Phone Numbers & Contacts In an Emergency 911 Meridian Member Services 866-606-3700 167 0 obj <> endobj You can get this document for free in other formats, such as large print, braille, or audio. Meridian will work with you to make sure you get all of the care you need, when you need it. We need to be able to send you important information in the mail. Limitations, copays, and restrictions may apply. If you have questions, please call MeridianComplete (Medicare-Medicaid Plan) Member Services at 1-855-580-1689 (TTY users should call 711). 2023 0000000016 00000 n The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. 3. Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. https://www.illinois.gov/hfs/healthchoice/Pages/HealthPlans.aspx, https://www.illinois.gov/hfs/healthchoice/reportcard. You will need Adobe Reader to open PDFs on this site. endstream endobj 2370 0 obj <>/Metadata 260 0 R/Names 2392 0 R/OpenAction 2371 0 R/Outlines 2412 0 R/PageLayout/SinglePage/PageMode/UseOutlines/Pages 2360 0 R/StructTreeRoot 410 0 R/Type/Catalog/ViewerPreferences<>>> endobj 2371 0 obj <> endobj 2372 0 obj <. Please turn on JavaScript and try again. Our Population Health Management Programs are offered to Meridian members and designed to improve your overall health and quality of care. More information is in your Member Handbook(PDF). This handbook will help you understand your coverage. Find a doctor, explore coverage, review documents and much more. Download the Member Handbook (PDF). Your call will be returned within the next business day. Please review the various programs below. It also explains how to find care and how to earn rewards. Please contact the plan for more details. hKq?wNe?t!ARk;v6[IqK,h!i2jLnn}>^| ! Check out the, Prior Authorization, Step Therapy and Quantity Limits, Coverage Determinations and Redeterminations for Drugs, Illinois Client Enrollment Services website, Language Assistance & Notice of Nondiscrimination. It will also explain our responsibilities to you, as well as outline the following details: Monday-Friday, 8 a.m. to 8 p.m. CST You can also visit the Illinois Client Enrollment Services website. 0000080946 00000 n 0000046576 00000 n Llame al 1-855-580-1689 (los usuarios de TTY deben llamar al 711). Each link will open a new window and is either a PDF or a website. The Health Library is a free resource exclusively for MeridianComplete members and providers. Call 1-855-580-1689 (TTY: 711). Download the Member Handbook(PDF). On weekends and on state or federal holidays, you may be asked to leave a message. It explains the medical, dental, vision, and pharmacy services that are covered by your plan. La llamada es gratis. The Member Handbook, along with your enrollment form, serves asMeridian Medicare-Medicaid Plan's (MMP) contract with you. If you need help finding a network provider and/or pharmacy, please call 1-855-323-4578 (TTY 711) or visit mmp.mimeridian.com to access our online searchable directory. Representatives are available Monday-Friday, 8 a.m. to 8 p.m. to assist you. 0000025980 00000 n HealthChoice Illinois is the smart way most Medicaid members get quality care. 0000151745 00000 n The call is free. 0000014634 00000 n If you experience any problems receiving your mail order prescription, call Member Services at. This site contains various Meridian Medicare-Medicaid Plan (MMP) links and resources. The Member Handbook, along with your enrollment form, serves as Meridian Medicare-Medicaid Plan's (MMP) contract with you. If you need help finding a network provider and/or pharmacy, please call 1-855-580-1689 (TTY: 711) or visit mmp.ILmeridian.com to access our online searchable directory. Fill out the Member Notification of Pregnancy form(PDF)to let us know if you are pregnant. Your call will be returned within the next business day. 866-606-3700 . +t x1Rdt!v8,1{1"sAS*.~Y|U:d\e6qXaI1,JSh\0y7x'zz|:nY\bnLM H\Bd ;,|Xt$Au*5Ndt:|_bLR[QcO?#VJ2VH n6 (_`/}^v}~/ OZ1?.9H Pl;-wrZi}wSzpibGlU}~/r B5[AuJL~2P1W^ j}Y@5( ?d endstream endobj startxref On weekends and on state or federal holidays, you may be asked to leave a message. The Provider Manual has everything you need to know about member benefits, coverage, and provider guidelines. We can connect you with support, services, and even rewards. Visit your Member Portal or call Member Services. Download the free version of Adobe Reader. [CDATA[ This site contains various Meridian Medicare-Medicaid Plan (MMP) links and resources. Llame al. 0000000956 00000 n Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year. 1-855-580-1689 (TTY 711) The List of Covered Drugs and/or pharmacy and provider networks may change throughout the year. If you need help finding a network provider and/or pharmacy, please call 1-855-580-1689 (TTY: 711) or visit mmp.ILmeridian.com to access our online searchable directory. Want a paper copy? For information regarding our Pharmacy Benefit Manager (PBM), MeridianRx, visit the MeridianRx website. Language Assistance & Notice of Nondiscrimination. If you wish to stay on this website, please click Cancel. Your Member Handbook is a great resource if you have any questions or just want to learn more about your coverage. This site contains various MeridianComplete (Medicare-Medicaid Plan) links and resources. 0000017969 00000 n You also need to make sure that the Department of Healthcare & Family Services (HFS) has your new address. La llamada es gratis. Los representantes estn disponibles para ayudarle de lunes a viernes de 8 a.m. a 8 p.m. Los fines de semana y los das feriados estatales o federales, es posible que se le solicite que deje un mensaje. 0000021917 00000 n If we fall short, you can file a grievance or appeal. Language Assistance & Notice of Nondiscrimination, What is covered, including health care services, behavioral health coverage, prescription drug coverage, How to get the care you need, including the rules you must follow, Your rights and responsibilities as a member of our plan. You can get this document in Spanish, or speak with someone about this information in other languages for free. Prior Authorization, Step Therapy and Quantity Limits, Coverage Determinations and Redeterminations for Drugs, Notice of Nondiscrimination & Language Assistance. Llame al 1-855-580-1689 (los usuarios de TTY deben llamar al 711). startxref 0000002074 00000 n Your Member Handbook is a great resource if you have any questions or just want to learn more about your coverage. The call is free. 0000002041 00000 n The call is free. Meridian Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. Out-of-network/non-contracted providers are under no obligation to treat Meridian members, except in emergency situations. This is not a complete list. 0 0000040678 00000 n Meridian will help make your Medicare and Medicaid benefits work better together and work better for you. Complete the Member Notification of Pregnancy(PDF) form in the Member Portal. Meridian 0000067354 00000 n You can get this document for free in other formats, such as large print, braille, or audio. The Member Handbook, along with your enrollment form, serves as Meridian Medicare-Medicaid Plan's (MMP) contract with you. If you need help finding a network provider and/or pharmacy, please call 1-855-580-1689 (TTY: 711) or visit mmp.ILmeridian.com to access our online searchable directory. With added benefits like support making smart health choices, personal care coordination, 24-hour nursing help line, and more. For other questions about Meridian, please contact Member Services at 1-855-580-1689 (TTY 711), Mondaythrough Friday from 8 a.m. to 8 p.m.On weekends and on state or federal holidays, you may be asked to leave a message. ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. If your pregnancy is at high risk, we may call you. You are leaving this website to go to a website managed by a contracted company, which provides service on our behalf. Each link will open a new window and is either a PDF or a website. An appeal is a way for you to ask for a review of our actions. Making healthcare decisions can be tough--who to see for care, what to ask, when to go. 167 33 We want you to be happy with your healthcare services. The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. Out-of-network/non-contracted providers are under no obligation to treat Meridian members, except in emergency situations. Just call Member Services with your new address. Member ID Cards 5. Call 1-855-580-1689 (TTY: 711). If theres a question you cant find the answer to on our website, call us at 1-855-323-4578(TTY 711), Monday - Friday from 8 a.m. - 8 p.m. EST. Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. It explains the medical, dental, vision, and pharmacy services that are covered by your plan. Su llamada ser devuelta dentro del siguiente da hbil. ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. 1-855-580-1689 (TTY 711) Your call will be returned within the next business day. ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. We will send you a notice before we make a change that affects you. Click the link below to view or save a copy. For more information contact the plan or read the Meridian Member Handbook. Its full of tips and resources for pregnant members and new parents. Out-of-network/non-contracted providers are under no obligation to treat MeridianComplete members, except in emergency situations. If you wish to stay on this website, please click Cancel. Please visit our new website to see up to date information about your plan. Su llamada ser devuelta dentro del siguiente da hbil. You will be able to work with one health plan for all of your health insurance needs. Youll tell us about any health conditions, recent hospital visits, medications, and more. fm.formularynavigator.com,medicare.entrykeyid.com,member.membersecurelogin.com,mmp.ilmeridian.com,findaprovider.mmp.ilmeridian.com,provider.mmp.mimeridian.com, You are now able to view your health information from a third-party app on a mobile device or PC! You can also file a grievance or appeal on the phone by calling Member Services or in writing via mail or fax. v4P+r-k E`:8\TV%F1MeLT=LyMit+GYrUn*mH gp`x Y;EgPCSSphf>op!mOQtkC v^K#x" Keep in mind that everything you choose to share is confidential. The COC lays out all the details so that you can stay on top of your coverage. Add a New Provider or Term an Existing Provider, Make a Change to an IRS Number or NPI Number, IMPORTANT NOTICE TO PROVIDERS REGARDING THE PURCHASE, BILLING AND ADMINISTRATION OF J CODE DRUGS IN THE OFFICE AND OUTPATIENT FACILITY SETTING, MeridianHealth Provider Information Regarding System Updates Effective July 1, 2021, Meridian Clinical Policy Readmission Review, Meridian of Illinois Announces Provider Relations Team Reorganization, Meridian of Illinois Partners with Jeremiah Development for LOVE Rockford Event, UPDATE PRACTICE INFORMATION USING THE MERIDIAN PROVIDER UPDATES TOOL, SUPPORT & RESOURCES FOR THOSE IMPACTED BY THE HIGHLAND PARK TRAGEDY ON JULY 4, Personal Wellness Assessment: English (PDF), Personal Wellness Assessment: Spanish (PDF), Member Notification of Pregnancy form(PDF), Meridian Managed Long Term Services & Supports Plan, Or if you receive the form by mail, complete it and send it back to us in the perpaid envelope. 0000041585 00000 n Want a paper copy? A certificate of coverage (COC) tells you what to expect from your healthcare plan. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. If you wish to stay on this website, please click Cancel. If you have any questions, call Meridian Member Services toll-free at 866-606-3700. See if you qualify, and explore the HealthChoice Illinois advantage. You will need Adobe Reader to open PDFs on this site. With added benefitslike supportmakingsmart health choices, personal care coordination, 24-hour nursing help line, and more. It will also explain our responsibilities to you, as well as outline the following details: The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes that occurred from one year to the next.
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